At Stylezbloom, managed by Lumivara Innovations Private Limited, we prioritize customer satisfaction and aim to provide a seamless purchasing journey. This policy explains our return and refund procedures in detail. Throughout this document, references to “we,” “us,” or “our” indicate Lumivara Innovations Private Limited, while “you,” “your,” or “user” refer to customers shopping on Stylezbloom. By placing an order on our platform, you acknowledge and accept the conditions mentioned below regarding returns and refunds. Should you need to send an item back, the applicable terms are clearly outlined for your understanding and convenience.
Eligibility for Returns
Returned products must be unused, unwashed, and preserved in their original state, including all tags, labels, and packaging materials.
How to Initiate a Return
Step 1: Submit a Return Request
Send an email containing your Order ID and the reason for return lumivarainnovationspvtltd@gmail.com.
Step 2: Provide Image Proof
For damaged, defective, or incorrect items, attach clear photographs highlighting the issue to assist quicker verification.
Step 3: Proceed as Instructed
After approval, our team will share detailed instructions regarding the return shipment process.
Please note that Lumivara Innovations Private Limited reserves the authority to decline any return that does not comply with these stated requirements.
Refund Process and Timeline
Upon receiving the returned product, our quality team will conduct a thorough inspection to confirm compliance with our return policy. You will be informed whether your refund has been approved or declined. Approved refunds will be processed to the original payment method within 5–7 business days, and a confirmation notification will be sent once the refund is successfully completed.
Partial Refund Policy
If a returned item meets only part of the return conditions, such as missing packaging or minor issues, a partial refund may be granted at our sole discretion.
Damaged, Defective, or Incorrect Items
In cases where the delivered product is damaged, faulty, or differs from what was ordered, customers must report the issue within 48 hours of delivery. Supporting photos or videos should be shared via email to help us evaluate and resolve the matter efficiently .
Need Help?
For any queries or assistance related to returns or refunds, please contact our customer support team at lumivarainnovationspvtltd@gmail.com.
Thank you for shopping with Stylezbloom. We appreciate your trust and remain committed to delivering a reliable and satisfying experience.